Academic Representation Team Leader

Closed 22/08/2021

Job Title

Academic Representation Team Leader

Division/Section/Unit

Student Voice & Insight

Grade

4 [From £22,190]

Hours of Work

37 hours per week, 52 weeks per year

Contract Duration

Fixed Term – 12 months

Reports To

Student Voice & Insight Manager

Responsible For

Student Academic Representation Assistants x 10

Interview Date

31 August 2021

Introduction

Leeds Beckett SU exists to make students’ lives better and you’re applying at an exciting time as we recruit a new Student Voice & Insight team, relocate to a new home at our City Campus and deliver a new blended remote and on-campus service for our students.

The Academic Representation Team Leader will take the lead on the delivery of our academic representation and student engagement activities, working alongside a team of student academic representation assistants to ensure that students are able to express their ideas and feedback in order to create positive change on their courses, within the University, and in the wider community. The higher education sector is entering an interesting future where academic representation has never been more important, so an ability to challenge conventional wisdom and offer new and innovative ways of thinking and working is desirable. The successful candidate will primarily be driven to bring people together, identify ways to improve our service and have a track record in delivering results. A background or experience in education is preferred but not essential; evidence of inspiring and supporting people is.

If you have any questions, or would like to chat about the role, please contact Michael Austin, Student Voice & Insight Manager at m.a.austin@leedsbeckett.ac.uk

Key Tasks

  • To line manage and oversee the work of the team of Student Academic Representation Assistants.
  • To coordinate the Union’s involvement in the academic representation program.
  • To facilitate the Union’s involvement in the election, training and support of student representatives.
  • To enhance the Union’s change-making activities and maximise the voice of students, through facilitation of Union campaigns and lobbying activity.
  • To administer systems that allow students to engage with the Union through digital methods, such as our online student feedback tool.
  • To facilitate the delivery of a program of events and activities that support the Union’s student engagement work, including any relevant forums, conferences or meetings.
  • To develop new initiatives that enable us to more effectively listen to and act upon student feedback.
  • To lead the briefing and coordinate attendance of student representatives at the University’s School Academic Committees.
  • To contribute to the delivery of high-quality written publications, reports and papers for various internal and external boards and committees.
  • To work with the elected student representatives to facilitate opportunities for engagement with students both remotely and across all University campuses.
  • To undertake basic level research activity to support the wider research & insight work of the team.
  • To be familiar with all aspects of the work of the Student Voice & Insight team and be able to contribute to these when required.

Special Features

Occasionally, this role will be expected to work outside of core hours to fulfil its purpose, such as delivering evening training sessions or facilitating meetings of student groups.

Post Requirements

  • To work within the framework of the Union’s Articles, Byelaws and Policies, ensuring that your work furthers the Union’s core values and objectives.
  • To demonstrate a commitment to the Union’s Equal Opportunities Policy, together with an understanding of how it operates within the responsibilities of the post.
  • To undertake Health and Safety duties and responsibilities appropriate to the post, at all times having regard to your own and others health and safety.
  • To provide excellent customer and client care in dealings with students, staff and members of the public.
  • To contribute to the development of a professional working and learning environment within the Union.
  • To have a commitment to your own development and a willingness to undertake relevant training opportunities.
  • To have a flexible work approach in order to meet deadlines.
  • To perform such reasonable duties consistent with the post and as required by the Chief Executive.

Person Specification

Essential

Desirable

Knowledge

  • Current knowledge of trends and issues within Higher Education and the importance of academic representation to the student experience.

Qualification & Experience

  • Experience of managing staff, or supporting volunteers, clients or similar, to achieve positive outcomes.
  • Experience of designing, delivering and evaluating training.
  • Experience of administering online systems such as membership databases, data collection tools and online meeting platforms, preferably for a member-led / campaigning organisation.
  • Experience of running campaigns that aim to create positive change.
  • Experience of delivering information reports and data insights from research findings.

Skills

  • A high standard of oral and written communication, adaptable to a diverse range of stakeholders, including experience of accurately taking minutes.
  • A high standard of organisational and administrative skills with proven experience of working under pressure to meet deadlines, and the ability to work on own initiative, without direct supervision.

Personal Attributes

  • Passionate about continuous improvement and willing to undertake personal development and training opportunities.
  • Able to embrace change, encourage flexibility within the team and is realistic in their approach to work.
  • Calm, friendly and approachable with a positive ‘can do‘ attitude.

Essential Values of all Postholders

  • Commitment to Leeds Beckett Students’ Union’s Mission, Vision and Values
  • Commitment to working as a member of a team
  • Respect for the principles of client confidentiality
  • Commitment to the creation of an environment that promotes equality of opportunity whilst recognising and valuing diversity
  • Commitment to excellent standards of customer care
  • Able to work in a student-led, democratic environment