Customer Experience Assistant
To apply for this position, you must be a Leeds Beckett student between July 2025 and June 2026.
Salary: Real Living Wage (£12.60 per hour)
Contract: Fixed Term. We aim to provide up to 16 hours of work per week during term time around your university schedule, though this may vary based on business needs and demand
Location: Leeds Beckett Students’ Union, Portland Way, Leeds.
Application Closing Date: Tuesday 6th May, 9am
Interview Date: Thursday 5th June
Start Date: Monday 18th August
Overview
Leeds Beckett Students' Union is looking for enthusiastic, friendly and motivated Leeds Beckett students to work alongside our Marketing Operations Manager to deliver an exceptional customer experience to the valued customers and members of Leeds Beckett University and the wider audience. We are looking for candidates who are confident, a team player, full of initiative, and willing to get involved to work towards the Union’s shared missions.
This position offers flexible working hours alongside your studies, a supportive team environment, and a chance to develop your skills in a professional setting. You will have the opportunity to gain real-world experience while contributing to the success of Leeds Beckett Students' Union and improving the university experience of fellow students. If you're a passionate and confident student looking to make a real impact, we encourage you to apply and join our team at Leeds Beckett Students' Union!
Application
We look forward to reading your CV and learning how you feel you align to the person specification for the role. You should demonstrate how you meet the person specification as part of your application, paying particular focus in illustrating how you meet the values and behaviours for this role, and expressing your desire to work for LBSU.
If you need support with your application, you'll find some useful content here: https://www.leedsbeckett.ac.uk...
The start date above is flexible. We'll use the summer for training and planning, with more consistent shifts from week commencing 15 September 2025. Before the start of term, most work will be done remotely with occasional days on campus. If you have plans over the summer or are in Leeds for limited periods of time, we'd still love to see your application!
If you are interested in this role and think you have the attributes to succeed but are unsure whether you meet the person specification detailed below, we welcome the opportunity to speak to you about the role in more detail. Drop us an email at lbsu-marketing@leedsbeckett.ac.uk and a member of the team will be in touch.
We are especially keen to encourage expressions of interest from people currently under-represented within the organisation, these include but are not limited to those from the LGBT+ community, people with disabilities, and those from a Black, Asian or Minority Ethnic background. Candidates with a disability will be guaranteed an interview, providing they meet all the essential requirements of the post.
Please click here to view the full job description and person specification:
